Refund policy

Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a simple return policy to ensure your shopping experience is smooth and hassle-free.

1. Eligibility for Returns

  • Returns are accepted within 30 days from the date of purchase.
  • Items must be unused, unwashed, and in original condition with all tags and labels still attached.
  • Sale items are final sale and cannot be returned or exchanged, unless they are faulty.

2. How to Make a Return

  • To initiate a return, please contact our customer service team at compelledbyloveapparel@gmail.com with your order number and reason for return.
  • You will receive a Return Authorization (RA) number along with return instructions.
  • Securely package your items and include the original invoice or packing slip.
  • Ship the items back to the address provided. Please note that you are responsible for the return shipping costs, unless the item is defective or incorrect.

3. Refunds and Exchanges

  • Once we receive your returned items, we will inspect them and process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method used at checkout.
  • If you prefer an exchange, please let us know when you contact customer service. Exchanges are subject to item availability.

4. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order.
  • We will cover the cost of return shipping and send you a replacement or issue a full refund.

5. Late or missing refunds

  • If you haven’t received your refund yet, please first double-check your credit card or bank account. Then, contact your credit card company or bank, as it may take some time for the refund to be processed and reflected in your account. This can take up to 10 business days. If you’ve followed these steps and still haven’t received your refund after 10 business days, please reach out to us at.

6. Contact Us

If you have any questions or need assistance, please reach out to our customer service team at compelledbyloveapparel@gmail.com We are here to help!

Thank you for shopping with us!